FAQs

  1. Why did Apple pull the iOS 8.0.1 update?

    • Problems reported by users included loss of cellular service and malfunctioning Touch ID.
  2. What devices were affected by the iOS 8.0.1 update issue?

    • iPhone 6 and iPhone 6 Plus specifically.
  3. What was the purpose of the iOS 8.0.1 update?

    • To address issues with HealthKit apps, Safari photo upload, and other functionalities.
  4. What is the “reachability” feature?

    • A feature on iPhone 6 and 6 Plus to make one-handed operation easier.
  5. What is Family Sharing’s “Ask to Buy” feature?

    • Requires children to get parental approval for in-app purchases when enabled.
  6. What is the NFC chip used for in the iPhone 6 and 6 Plus?

    • Facilitates mobile payments through Apple Pay.
  7. What iOS versions were released shortly after iOS 7’s launch to fix issues?

    • iOS 7.0.1 for a fingerprint glitch and iOS 7.0.2 for a lock screen bug.
  8. When will Apple Pay be available for the iPhone 6 and 6 Plus?

    • October, through an iOS 8 update.
  9. What devices are compatible with iOS 8?

    • iPhone 4S and later, iPod Touch 5th generation, and iPad 2nd generation and newer.
  10. Who contributed to this report?

    • Zack Whittaker of ZDNet.
  11. What was the first time Apple released an update for iOS 8?

    • A week prior to releasing the iOS 8.0.1 update.
  12. What new features were introduced in iOS 8?

    • Enhanced notifications, improved integration with OS X, advancements in iCloud and Messages, and new health and home automation features.

Summary

Apple promptly withdrew an update to iOS 8 (version 8.0.1) due to widespread user reports of issues such as lost cellular service and inoperable Touch ID. The update aimed to resolve bugs in the mobile operating system, including difficulties with HealthKit apps, Safari photo uploads, and the “Ask to Buy” feature in Family Sharing.

Despite initially pulling the update, Apple later announced a workaround for iPhone 6 and 6 Plus users experiencing these problems. They can reinstall iOS 8 through iTunes and await iOS 8.0.2, which will contain a permanent fix.

iOS 8 was released a week prior, introducing significant features such as improved notifications, streamlined OS X integration, and enhanced iCloud and Messages apps. It also expands into the health and home automation domains through its “Kit” apps and developer tools.

Apple emphasizes ongoing efforts to address the issues encountered and reminds users to check its support website (http://support.apple.com/kb/HT6487) for the latest updates.