Verizon Communications has made substantial progress in constructing its Fios fiber-to-the-home network and is now shifting its focus towards expanding its customer base. The company initiated the development of its fiber network nearly six years ago and is close to reaching its target of passing 18 million homes, covering about 70 percent of its original customer footprint by the year-end.

Unlike its counterpart SBC Communications, which later became AT&T, Verizon opted for a more significant investment to deploy the all-fiber Fios network, in contrast to AT&T’s strategy of upgrading its network using existing copper lines with a lesser capital outlay. Initially met with skepticism from Wall Street due to the high costs involved, Verizon’s investment in Fios has proven to be fruitful over the years, enabling the introduction of TV services and high-speed Internet offerings, with download speeds reaching up to 50Mbps for Fios customers.

Verizon’s Fios service has been instrumental in introducing competition to markets previously dominated by cable providers. By the end of 2009, Fios TV had captured a 25 percent market share nationally, while its Internet service had achieved a 28 percent penetration rate. The company aims to further increase these figures in the coming years.

As Verizon nears the completion of its initial Fios deployment goal, it is transitioning focus towards marketing and sales activities, emphasizing bundled pricing and incentives to attract new customers. While the pace of new customer acquisitions has slowed compared to previous years, Verizon remains committed to enhancing its broadband services, including DSL and wireless investments.

The Federal Communications Commission has commended Verizon’s investment in fiber infrastructure, aligning with its National Broadband Plan to promote widespread access to affordable broadband services. While the current Fios coverage targets 70 percent of Verizon’s traditional telephone customers, the company continues to explore opportunities for future fiber deployments.

In parallel, Verizon Wireless is progressing with the rollout of its 4G wireless network, leveraging LTE technology to enhance broadband services in urban areas. Additionally, strategic divestitures of wireline assets in rural regions aim to streamline operations and ensure continuity of service for existing Fios subscribers.

Despite not extending Fios to all territories, Verizon’s commitment to technological advancement and customer satisfaction underscores its position as a key player in the evolving telecommunications landscape. As the company navigates through strategic transitions and expansion initiatives, customers can expect innovative solutions and enhanced connectivity options in the digital era.


  1. What is Verizon’s Fios network?
    Verizon’s Fios network is a fiber-to-the-home service offering high-speed Internet and TV services.

  2. How does Verizon’s Fios network differ from traditional broadband services?
    Fios utilizes fiber-optic technology, providing faster and more reliable connectivity compared to traditional broadband options.

  3. What geographical areas does Verizon’s Fios network cover?
    Verizon’s Fios network aims to reach 18 million homes, representing around 70 percent of its original customer base.

  4. What prompted Verizon to invest in the Fios network?
    Verizon saw the potential of fiber technology to revolutionize the telecommunications industry and enhance customer experiences.

  5. What services are offered through Verizon’s Fios network?
    Verizon’s Fios network offers TV services, high-speed Internet with download speeds up to 50Mbps, and potential upgrades to 100Mbps.

  6. How has Verizon’s Fios network impacted market competition?
    Fios has introduced competition in markets dominated by cable providers, offering customers more choices and improved services.

  7. What are Verizon’s future plans for expanding its Fios network?
    Verizon intends to focus on marketing and sales efforts to broaden its customer base and explore opportunities for further network deployment.

  8. How has the Federal Communications Commission responded to Verizon’s Fios investment?
    The FCC has praised Verizon’s commitment to fiber infrastructure, aligning with national broadband initiatives for enhanced connectivity.

  9. What incentives does Verizon offer to attract new Fios customers?
    Verizon provides bundled pricing, cash back incentives, and promotional offers to encourage new customers to sign up for Fios services.

  10. How does Verizon plan to address areas without Fios coverage?
    Verizon is exploring DSL and wireless broadband investments to cater to areas currently not served by the Fios network.

  11. What technological advancements is Verizon pursuing in parallel with its Fios network?
    Verizon Wireless is rolling out a 4G wireless network using LTE technology to enhance broadband services in urban areas.

  12. How does Verizon ensure continuity for existing Fios subscribers during strategic transitions?
    Verizon’s divestiture of wireline assets in rural regions includes provisions to maintain service continuity for existing Fios subscribers.


Verizon’s strategic investment in the Fios fiber network has reshaped the landscape of telecommunications, offering customers high-speed Internet and TV services. The company’s commitment to expanding its customer base and enhancing connectivity underscores its dedication to meeting evolving customer needs. As Verizon navigates through transitions and explores future growth opportunities, customers can expect innovative solutions and improved connectivity options in the digital age. For more information and to explore Verizon’s Fios services, visit their official website for the latest updates and offerings.