Sprint’s Progress and Future Plans

FAQs

  1. What were Sprint’s financial results in the fiscal first quarter?
    Sprint returned to profitability, reporting a profit of $23 million in the fiscal first quarter.

  2. How did Sprint’s customer base change in the same period?
    Sprint lost 220,000 subscribers in its core Sprint and prepaid services but gained customers in wholesale and affiliate sectors.

  3. What was Wall Street’s forecast for Sprint’s performance, and how did the actual results compare?
    Wall Street forecasted a loss of 1 cent per share and revenue of $8.78 billion. Sprint exceeded these expectations with a profit of 1 cent per share and revenue of $8.79 billion.

  4. What challenges did Sprint face in customer growth compared to its competitors?
    Sprint struggled with customer growth while larger competitors like AT&T and Verizon Wireless experienced rebounds.

  5. How did investors react to Sprint’s performance?
    Investors responded positively to Sprint’s progress, with shares rising more than 3 percent in pre-market trading.

  6. What changes did CEO Dan Hesse acknowledge the need for in Sprint’s strategy?
    CEO Dan Hesse recognized the need for a plan refresh and mentioned the company’s exploration of new options due to competitive challenges.

  7. What offerings has Sprint focused on, and how have they performed in the market?
    Sprint heavily relied on its “Framily” program, which faced strong competition from simpler, discounted options offered by other carriers.

  8. What technological challenges did Sprint encounter in improving its network?
    Sprint faced hurdles in rolling out its 4G LTE network due to the simultaneous need to upgrade its 3G infrastructure, causing delays in network enhancements.

  9. How have Sprint’s recent events and product launches affected customer growth?
    Despite hosting events to introduce new products and services, Sprint’s customer growth remained stagnant, attributing elevated turnover rates to network upgrades.

  10. What were the key areas where Sprint saw improvement over the previous year?
    Sprint saw improvements in customer retention rates and revenue, with growth primarily driven by tablet subscriptions.

  11. How does Sprint plan to enhance its network coverage and speed in the future?
    Sprint aims to stabilize growth by completing network infrastructure improvements, including expanding 4G LTE coverage and enhancing Sprint Spark service in more markets.

  12. What milestones has Sprint achieved in its network expansion efforts?
    Sprint has reached its mid-year target for 4G LTE coverage, serving 254 million people in 488 cities, although Sprint Spark service is currently available in only 27 markets.

Summary

Sprint’s recent financial performance showcased signs of improvement, with the company returning to profitability in the fiscal first quarter. Despite challenges in customer growth and network upgrades, Sprint exceeded expectations and received positive feedback from investors. CEO Dan Hesse acknowledged the need for strategic changes and highlighted ongoing efforts to enhance network capabilities. Sprint’s focus on new offerings and technology advancements aims to attract and retain customers in a competitive market landscape. As Sprint continues to expand its network coverage and services, customers can expect enhanced connectivity and improved overall experience. For more updates and insights on Sprint’s progress, visit the official Sprint website.