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In a bittersweet farewell, the beloved BlackBerry era has come to an end. As of January 4th, BlackBerry 10 and 7.1 OS devices have lost their support, leaving countless Gen Xers and millennials mourning the loss of their cherished gadgets. Once a symbol of technological prowess, these phones have now become digital relics, silencing their distinctive ringtones and iconic keyboards.

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Fear not, AnyTimeSoftcare.com has got you covered. In this comprehensive guide, we’ll delve into the ramifications of this transition, provide clarity on what services remain operational, and offer guidance on navigating the post-BlackBerry landscape. Whether you’re a former BlackBerry devotee or simply curious about the passing of an industry titan, join us as we bid a fond farewell to this technological chapter and embrace the ever-evolving world of mobile connectivity.## What Services Are Being Discontinued by BlackBerry?

As a cordial reminder, BlackBerry has announced the discontinuation of services for certain devices and software versions. These changes are intended to streamline and enhance the user experience for our valued customers.

Affected Devices and Software:

  • Devices:
    • Running BlackBerry 7.1 OS and earlier
  • Software:
    • BlackBerry 10 software
    • BlackBerry PlayBook OS 2.1 and earlier

Affected Services:

  • Support for the aforementioned devices and software ended on January 4, 2023.
  • BlackBerry hosted email addresses
  • Redirected mail from BlackBerry hosted email addresses on external platforms
  • Enterprise customers with Enhanced SIM-Based License (ESBL) or Identity-Based License (IBL)
  • Exception: BlackBerry Android devices will continue to function as intended, unless they are receiving redirected mail from a BlackBerry hosted email address or have an ESBL or IBL.
  • BBM Enterprise and BBM Enterprise for Individual Use will continue to operate seamlessly on other platforms.

By embracing these changes, BlackBerry is committed to providing a superior and optimized experience for our customers. We encourage you to make the necessary adjustments to ensure a smooth transition.## What Happens to My BlackBerry Data?

When dealing with sensitive data, understanding its treatment and protection is paramount. In this article, we will delve into what happens to your BlackBerry data and provide clear guidance on how to manage it effectively.

Data Deletion and Anonymization

BlackBerry adheres to strict data handling protocols to ensure the secure deletion, destruction, erasure, or anonymization of any unnecessary or obsolete data. This comprehensive approach safeguards the privacy and confidentiality of your information.

Migration Options

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To facilitate a smooth transition from BlackBerry, the company recommends several migration options based on your specific needs:

  • New Device and Email Address: If you have a BlackBerry-hosted email or receive redirected mail from a BlackBerry hosted email address, it is advisable to acquire a new device and email address.
  • Enterprise Customers: Enterprise customers utilizing BES5 are advised to upgrade to BlackBerry Unified Endpoint Management product and BlackBerry Suites.
  • ESBL or IBL Users: Users of ESBL or IBL must obtain a standard license for continued use.

Device Media Backup

To preserve your valuable media files from your BlackBerry device, follow these steps based on your device’s operating system:

  • BlackBerry 7.1 OS and earlier: The media backup process varies depending on the specific device model. Consult BlackBerry’s website for detailed instructions.
  • BlackBerry 10: Detailed backup instructions are available here.

Password Keeper Data

The storage location of your BlackBerry Password Keeper data depends on your device’s operating system:

  • 7.1 OS or earlier: Password Keeper data is stored locally on your device.
  • BlackBerry 10: Refer to the step-by-step guide provided here for Password Keeper data backup.

By following these guidelines, you can ensure the secure handling and management of your BlackBerry data during the transition to new devices and services. Remember to approach data privacy with due diligence, and do not hesitate to reach out to BlackBerry’s privacy office at privacyoffice@blackberry.com for further assistance.## FAQs

  1. What BlackBerry services are ending?

    • Devices running BlackBerry 7.1 OS or earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 or earlier, and BlackBerry hosted email.

  2. What happens if I have a BlackBerry Android device?

    • Your device will continue to work unless you’re receiving redirected mail from a BlackBerry hosted email address or have an ESBL or IBL.

  3. Where can I find the steps for backing up my device’s media?

    • Visit BlackBerry’s website and select the software and device you have.

  4. How can I access my BlackBerry Password Keeper data?

    • If you used 7.1 OS or earlier, your data is stored locally. If you used BlackBerry 10, follow the step-by-step guide provided.

  5. What should I do if my device no longer works?

    • Consider upgrading to a newer device and consult CNET’s list of the best phones to buy in 2022.

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    What types of devices will be impacted?

    • Devices running BlackBerry 7.1 OS or earlier, BlackBerry 10 software, and BlackBerry PlayBook OS 2.1 or earlier.

  7. Who will be impacted by the service termination?

    • Users with BlackBerry hosted email addresses, those receiving redirected mail from a BlackBerry hosted email address, and enterprise customers with an ESBL or IBL.

  8. What data will be deleted?

    • Any data stored with BlackBerry that’s no longer necessary or relevant.

  9. How can I request immediate data removal?

    • Reach out to privacyoffice@blackberry.com.

  10. What are some recommendations for migrating my data?

    • Get a new device and email address. Enterprise customers should move to BlackBerry Unified Endpoint Management and new BlackBerry Suites.

  11. Can I recover my passwords from BlackBerry Password Keeper?

    • Yes, follow the step-by-step guide for BlackBerry 10.

  12. Where can I find support for BlackBerry devices?

    • Support is no longer available as of January 4, 2023.

Summary

The end of support for BlackBerry devices running BlackBerry 7.1 OS or earlier and BlackBerry 10 software has transformed the landscape for many users. These devices can no longer make calls, send messages, use data, or even make emergency calls.

Additionally, BlackBerry hosted email addresses and redirected mail from such addresses are also affected. Enterprise customers with ESBL or IBL licenses will require standard licenses.

BlackBerry recommends users transition to new devices with new email addresses, especially for those with BlackBerry hosted email. Enterprise customers should consider BlackBerry Unified Endpoint Management and Suites.

While BlackBerry users may be saddened by this transition, it marks a pivotal shift towards newer and more advanced mobile technologies. If you’re affected by these changes, it’s advisable to visit CNET’s recommended list of the latest and greatest smartphones to explore your options.

Source: https://anytimesoftcare.com
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