Cisco Systems announced a price reduction for its consumer video-conferencing product, Umi. The product, launched in October, now comes in two versions: a $499 option offering 1080p video resolution and a $399 version with 720p resolution. Additionally, a free software client for PCs and Macs will be available later this year.

Here’s the FAQs section to address common questions related to Cisco’s Umi product:

  1. What is Cisco’s Umi product?

    • Cisco Umi is a consumer video-conferencing product offering high-quality video resolution for virtual meetings.
  2. What are the pricing changes for Umi?

    • Cisco has reduced the price of Umi to $499 for the 1080p version and $399 for the 720p version, with a yearly subscription option.
  3. What features does Umi offer?

    • Umi provides HD video quality, immersive room experience, and compatibility with PCs and Macs through a free software client.
  4. What were the challenges faced by Cisco with Umi adoption?

    • A major hurdle was the requirement for both parties to have Umi hardware for the system to function optimally.
  5. How did Cisco address connectivity issues with Umi?

    • Cisco introduced a lower-end version requiring lower bandwidth and offered a free software client for users with slower connections.
  6. How does Umi compare to other video-conferencing services like Skype and FaceTime?

    • Umi offers superior video quality and a more immersive experience but comes with a higher upfront cost and monthly subscription.
  7. Who is the target market for Umi?

    • Umi targets individuals seeking high-quality video interactions with family and close friends rather than casual users.
  8. What sets Umi apart from competitors?

    • Umi distinguishes itself by focusing on superior video quality and a more immersive conferencing experience.
  9. Can Umi be used for business purposes?

    • While primarily designed for personal use, Umi could be utilized for certain business applications requiring high-quality video interactions.
  10. Are there any additional fees associated with Umi?

    • In addition to the initial purchase cost, Umi requires a recurring monthly charge for its services.
  11. Can Umi be used internationally?

    • Umi’s functionality may vary depending on internet speed and connectivity in different regions globally.
  12. How has Umi’s market reception been so far?

    • Cisco has noted positive sales results, particularly among users valuing high-quality video connections with close relationships.

Summary:

Cisco Systems has adjusted the pricing of its Umi video-conferencing product to cater to consumers’ varying needs and budgets. The introduction of different resolution options and a free software client reflects Cisco’s commitment to enhancing user experience and accessibility. While Umi offers superior video quality and immersive conferencing features, it comes at a higher cost compared to rival services like Skype and FaceTime. The focus on fostering meaningful connections within close-knit circles positions Umi as a niche product for individuals prioritizing quality interactions with family and friends. As Cisco continues to refine the Umi offering, the product’s success lies in catering to specific market segments seeking premium video-conferencing experiences. Visit our website to explore how Cisco’s Umi can elevate your virtual communications today.